Benefits of Lead Rotation
Lead Rotation Feature:
Lead rotation automates lead assignment through a queue system. It can be configured based on agent specialisation, lead type, and requirements, simplifying the process and improving efficiency.
Why This Matters:
Automating lead assignment ensures that leads are distributed evenly and according to agent expertise, enhancing efficiency and conversion rates.
Tags:
Lead Rotation, Automation, Lead Assignment, CRM Processes, Efficiency